Answering 5 Frequently Asked Questions About IT Services

IT services are essential if you want to scale your business post-COVID. Here are 5 answers to the most asked IT services questions on the internet..

Although COVID-19 has changed our everyday lives and how we operate businesses, there is no point in looking back and thinking about what we could have done. Instead, we should focus on what can be done.

So, if you own a business then you should consider this pandemic as an opportunity to go beyond the usual norms and create your own empire.

But to build that empire i.e. scale your business, you need the right set of services backing up your process. And no other services give more return over investment (ROI) than IT services.

Here’s a list of questions that you might have after touching the surface of the IT services ecosystem.

1. How can it help my business?

Let’s address the elephant in the room. What can managed IT services do for your business?

The simple answer is, it can take away all your unnecessary headaches so that you can concentrate more on the core functionality of your business.

IT services will look after the maintenance and functionality part of your business. All the ins and outs of it. Network maintenance, network monitoring, and cybersecurity are some of the most prominent features of IT services.

2. What are the available services?

6 Prominent IT services are:

• Endpoint Management — It provides centralized administration solutions.
• Business Continuity & Disaster Recovery — It is a remote backup and data recovery service.
• Network Management — It is a service to ensure the smooth functioning of network infrastructure.
• Microsoft 365 — It is the best productivity tool for businesses.
• Help Desk Services — It provides professional troubleshooting with live and local support systems.
• IT strategy & Planning — It is where the blueprint for a successful business is created.

3. Which service will be suitable to manage crisis situations?

Business continuity and disaster recovery will be the best service to take your business out of any crunch situation.

What this service really does is, it will ensure that the few critical aspects of your business still keep running, even under disaster.

With off-site cloud back-up solutions, you will immediately gain access to your business data whenever the need arises. So, even if the security is breached or the attack is successful, your data won’t be destroyed and your business will be back in action in no time.

4. Should I opt for a location-specific service provider?

Although it does not affect your business proposition, having a provider from your city can certainly help.

For example, if you live in Arizona, you may prefer to opt for IT services in Scottsdale AZ and leverage services from MSPs like Blue Fox Group. However, outsourcing your IT to an MSP provider outside your geographic area is an advantage for disaster management and recovery.

5. Should I go with one service or a group of services?

IT services when opted in a package perform much better than otherwise. When 2 or more IT services are linked together, they develop an ecosystem, where all of them collaborate and ensure the smooth functioning of your business.

For instance, Microsoft 365 solution will be much better when synced with help desk services. Similarly, IT strategy and planning solutions will give higher ROI when synced with endpoint management, business continuity & disaster recovery, and network management.