4 Different Roles of IT Specialists

Braden Martin
3 min readMar 11, 2020

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IT specialists work with computer-based information systems including software applications and hardware.

He/she is responsible for applying technical expertise to implement, monitor, and maintain IT systems.

Every specialist focuses on a specific node of IT systems such as computer systems, network administration, and database among others.

In a world that runs mostly on Information Technology, IT specialists form the most integral part of the system and cater to the technical needs of businesses.

By definition, an IT support specialist in AZ looks after network analysis, security, information assurance, audits, database, and web administration.

4 Different Roles of IT Specialist

1. To Secure your Assets

There are groups of highly talented hackers who can bring small to mid-sized businesses to ground. The Internet is their fertile ground for all criminal activities.

Cyberattacks can prove to be very expensive for your business. Hackers use personal information to forge documents, apply for credit cards, bank loans and exploit your information in various other ways.

IT technicians help design software that acts as the first line of defense — encryption to protect your organization’s computer and network systems.

IT specialists always keep an open eye for security breaches and help maintain the firewall that keeps your business safe.

2. Look Over Cloud

The migration of your current data to the cloud involves more than just buying a few gigabytes of online cloud storage!

Forming a cloud architecture involves an analysis of the business needs and designing of the whole requirement from the ground up! Planning and installation take up a lot of time.

IT specialists are the architects of the cloud infrastructure and they take into consideration the unique desired requirements of the business while designing it.

The end result is that you can access the cloud database very easily and quickly to run multiple simulations for various marketing campaigns.

3. Updates

An IT support specialist knows what’s happening in the company and it’s one of his duties to keep the system updated with every functionality that your business needs.

They need to be updated with the latest technological trends and necessary aspects.

Purchasing new components of the system such as software and hardware is the sole responsibility of an IT specialist as well as to make sure everything fits under the budget.

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4. 24/7 IT Support

What’s the point of IT support if not 24/7? Necessary assistance to the users needs to be provided round the clock!

Issues can be from software updates to hardware issues to peripherals such as scanners, hard disks, and monitors.

Any customer asking for a solution to their problem needs to be addressed properly in the organization. IT specialists have good communication skills to interact with complex issues so that they can coordinate with the team members who’d solve their problems.

For IT support in Scottsdale, AZ contact Blue Fox Group at 1 (480) 941–8280.

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Braden Martin

Tech Savvy, Nature Enthusiast, Baseball lover! Head of Marketing & Sales at Blue Fox Group- www.bluefoxgroup.com